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Bookkeeping & Advisory

The Clever Bean Process & Onboarding

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Our Process


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Onboarding with Clever Bean Bookkeeping Solutions


At Clever Bean Bookkeeping Solutions, we understand that smooth onboarding sets the tone for a productive partnership. Our tailored onboarding process ensures that we start off on the right foot, getting all the details in place so we can help your business achieve its financial goals. Here's what you can expect when you join Clever Bean.


Step 1 – Welcome Email and Welcome Package

We kick off our partnership by sending a warm welcome email, thanking you for choosing Clever Bean Bookkeeping Solutions. This email includes:

  • A detailed welcome package with an engagement letter, proposal, project description, executive summary, company overview, and cost summary.
  • A clear contract outlining the services, confidentiality terms, involved parties, timelines, and approval/signature requirements.
  • An attached invoice for any agreed-upon services.

This ensures that expectations are clear from the start and that we’re ready to hit the ground running.


Step 2 – Client Onboarding Questionnaire

To streamline our work, we’ll send you a client onboarding questionnaire that collects all the key information we need. This form will ask for:

  • Business name, address, and contact details
  • Bank account numbers and vendor logins
  • Payroll information and banker contacts
  • Tax ID numbers (federal, state, local)
  • Business goals and your preferred method of communication

Filling out this questionnaire allows us to quickly get started on your bookkeeping needs.


Step 3 – Signed Documents and Payments

Before beginning any work, we’ll follow up to make sure we’ve received your signed contract and initial payment. This guarantees everything is in place and we can begin executing your project without delay.


Step 4 – Client Kickoff Meeting

We then schedule a team meeting with you to go over all the relevant business information. This kickoff meeting includes:

  • A discussion of what we need from your side to meet timelines
  • Explanation of the workflow process and next steps
  • Open Q&A to ensure full alignment

We want to make sure you’re comfortable with the plan and know exactly what to expect.


Step 5 – Follow-Up and Next Steps

After our kickoff meeting, we send a follow-up ‘thank you’ email to acknowledge the meeting and reiterate the next steps in the process. You’ll always know what comes next, and we’re here to answer any questions as they arise.


Step 6 – Written Summary and Plan

Following the initial meeting, we provide a detailed write-up summarizing the meeting and outlining the plan we’ll use to meet your financial goals. This document includes clear expectations, turnaround times, and the processes we’ll follow moving forward. You’ll have everything in writing to refer back to at any time.


Step 7 – Ongoing Monthly Check-In

Our commitment doesn’t end after onboarding. We schedule monthly check-in calls to ensure everything is on track and answer any questions that may have come up. While we keep these check-ins consistent, we’re always available to assist you anytime in between.


Ready to Simplify Your Bookkeeping? Contact Clever Bean Today!

Our onboarding process ensures you get started on the right foot with no hassle. Let Clever Bean handle your financial details so you can focus on running your restaurant or small business. Contact us today to begin your journey toward financial clarity!


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Onboarding FAQ

  • What is included in the welcome package from Clever Bean Bookkeeping Solutions?

    Our welcome package includes a thank-you email, an engagement letter, a project description, a company overview, and a detailed cost summary. We also provide a contract outlining the services we will deliver, confidentiality terms, and key project timelines to ensure a clear and professional start.



  • What information is needed for the client onboarding questionnaire?

    We require key details such as your business name, address, point of contact, bank and credit card information, tax ID numbers, vendor logins, and business goals. This information helps us customize our services and ensures a smooth setup for your bookkeeping and financial management needs.

  • When do I need to sign the contract and make payments?

    The contract needs to be signed before any work begins. This ensures that both parties are aligned on services, confidentiality, and expectations. We’ll also collect the initial payment during this stage, so you can start benefiting from our services immediately.

  • What happens during the kickoff meeting?

    In the kickoff meeting, we’ll review your business details, discuss what we need from you, and outline the workflow and next steps. This is a collaborative session where we answer your questions and ensure we’re aligned on goals and expectations moving forward.



  • How often will Clever Bean check in with me?

    We schedule monthly check-ins to ensure your bookkeeping and financial management are on track. However, we’re always available between these check-ins if you have any questions or need assistance. Our goal is to be proactive and provide ongoing support.



  • What is the purpose of the onboarding questionnaire?

    The onboarding questionnaire helps us gather all the critical information we need to understand your business, streamline the setup, and ensure accuracy from day one. It saves time and allows us to provide tailored solutions for your specific needs.



  • What should I expect after the kickoff meeting?

    After the kickoff meeting, you’ll receive a written summary outlining the agreed-upon process, expectations, and timelines. This document ensures both parties are on the same page and helps clarify the steps needed to meet your goals.



  • How does Clever Bean handle confidentiality and data security during onboarding?

    At Clever Bean, confidentiality and security are top priorities. All your sensitive business information is kept secure through rigorous data protection measures, and we outline confidentiality terms in our contract to give you peace of mind.



  • What if I have questions or need help during the onboarding process?

    If you have any questions during onboarding, we encourage you to reach out. Our team is always available to clarify steps, provide support, and ensure the process goes smoothly.



  • How will Clever Bean ensure my financial goals are met?

    We’ll collaborate with you throughout the onboarding process to understand your business goals and challenges. From there, we develop a personalized plan to meet your financial objectives, followed by ongoing tracking and regular updates to keep you informed.


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